Privacy

Privacy

What I collect when you book a call, and what I do with it. Last updated 10 November 2026.

Who I am

This website is run by Anna Cluytens, for my somatic coaching. My registered details: Carrer Ramon Turró 91, 3-1, 08005 Barcelona, Spain, VAT ESZ1143490G. You can reach me at [email protected].

What I collect, and why

I keep what I collect small.

  • When you book a clarity call: your name, email and the answers to the questions in the booking form, so I can prepare. You ask for the call, so I handle this to take the first steps before we might work together.
  • When you email me or message me on WhatsApp: what you send, so I can reply.
  • When we work together: the details I need for our sessions and for my invoicing, to carry out our agreement and meet my legal bookkeeping duties.
  • When you visit the site, and only with your consent: Google Analytics measures how people find this page. Without consent, no analytics cookie is set.

Who I share it with

A few services help me run this. I never sell your data.

  • Google: Calendar for your booking, and Google Analytics only if you consent.
  • Cloudflare: hosting the website.
  • WhatsApp: if you choose to message me there.

The fonts are hosted on the site itself, so nothing goes to a font provider. Some of these services may process data outside the EU, with the safeguards European privacy law requires.

Cookies

I set 1 cookie only if you accept analytics in the banner: a Google Analytics cookie (_ga) that measures visits and lasts up to 2 years. You can decline, and you can clear it in your browser anytime. Nothing else is stored without your choice.

How long I keep it

  • A booking or message that doesn't lead to working together: up to 2 years.
  • Client data: for as long as we work together, and after that as long as the law requires for invoicing and bookkeeping.

Your rights

You can ask to see, correct or delete your data, to limit or object to how I use it, or to take it with you. Write to [email protected] and I'll answer within 1 month.

You can also complain to the Spanish data protection authority (AEPD, aepd.es) or to the authority in your own EU country. In Belgium that is the Gegevensbeschermingsautoriteit.

Changes

I may update this policy. The date at the top shows the last change.